REFUND POLICY

Returns

We only accept returns for products that are damaged, defective or incorrect upon delivery.

To request a return, please contact us within 7 days of receiving your order.

Returned items must be:

  • Unused
  • In original packaging
  • In original condition

We reserve the right to reject returns that do not meet the above conditions.


Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed via the original payment method.

Processing time may vary depending on the payment provider.


Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

  • Opened essential oil bottles
  • Used products
  • Items damaged due to misuse

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us with:

  • Order number
  • Photo of the item
  • Description of the issue

We will arrange a replacement or refund accordingly.


Contact Us

For refund inquiries:
hello@yourdomain.com